White Cap Computer -  Repairs, Upgrades
Virus Removal, and Security Audit & Analysis, Notebook & Laptop Repair

CONTACT US
White Cap Computer and Internet Solutions
119 Market St.
Durham, NC 27701

Store hours: M-F 10:00am to 6:00pm
Store and Repair facility located at
119 Market Street
Durham, NC 27701
(Downtown Durham - MAP)


 

User to User Computer Support Forums

Computer / Laptop Repair

Computer downtime means loss productivity and revenue. Our computer repair turnaround is among the fastest in the industry. Trust us to breath life back into your computer - quickly and affordable.  We've logged thousands of hours studying computer and system architecture and repairing, upgrading and building computer systems.

We provide local on-site repair service, carry-in repair service or nationwide mail/ship-in repair service. We will even pickup, repair, deliver and set your system back up, in your home or business, after repairs are made. Most repairs can be completed within 24 to 48 hours.

If your system cannot be fixed on-site within 2 hours we will be happy to finish the job in our shop at our lower shop rate. We'll even waive the transportation charge.

Nationwide Computer Repair
Ship us your broken laptop or desktop computer
for in-shop repair rates

  • Cracked/Broken LCD Display

  • Computer won't start up

  • Computer runs too slow

  • Virus Infections

  • Spyware/Malware Infections

  • And unknown hardware/software issues


Ship it Now

BEWARE of
COMPUTER REPAIR FRAUD

Can you trust your computer repair shop?
Check out this Youtube Article
.
Discuss this article in our forum

Pre-built versus Custom-built Computers

Having to decide whether to buy a custom built computer or a pre-built computer is a tough dilemma.  Explore the advantages and disadvantages... click here

Check out our Re-certified Computer & Laptop Systems

 Re-certified Desktops Computers & Laptops

Computer Repair
Published Labor Rates:
(Parts not included)
Effective 01/01/2008

On Site  Charge
(We come to you - Diagnostic and repair)
$115.00 per hour (Business & Corporate)
$95.00 per hour (non-profits & consumers))
In Shop -Charge
(You come to us - Diagnostic and repair)
Free Diagnostics - No Bench Fee Noteš
$65.00 per incident (Covers most repair issues. Does not include multiple issues. Additional charge may apply)
Memory Upgrade $25.00 Total
CPU Upgrade $65.00 Total
Desktop Motherboard Upgrade $95.00 Total
Laptop Motherboard Replacement $125.00 Total
BIOS Flash Upgrade $25.00 Total
CD ROM/RW/DVD Upgrade $25.00 Total
Hard Drive Replacement
/Upgrade (includes re-installing operating system)
$125.00 Total
Data Backup/Transfer (includes re-installing operating system) $65.00-$195.00
Data Recovery Starts @ $195.00
Computer Pickup & Delivery
(Local only)
$22.00 each way
A note about the price schedule.
Prices represent labor only. For example, if you want us to install memory in your computer we would charge you $25.00 plus the cost of the memory. If you provide the memory then your total price is $25.00
Virus and Spyware removal fees can range. In most cases, we are able to resolve issues for a flat rate of $65.00 Occasionally however, we may need to backup your data, reinstall your operating system (Windows XP, Vista, Etc.) and reinstall your application programs.
.

Laptop repair service.

Laptops and notebooks are repaired by certified laptop repair technicians. Turnaround time on laptop repairs averages 2 to 7 days.  Some models can take up to several weeks subject to parts availability. (Ask us about our Laptop Rental Replacement Program)

Visit our store for new and refurbished notebooks and laptops.

Local carry-in and onsite Computer Repair services available in Durham, Raleigh, and Chapel Hill, NC.

Technical Support
 HELP DESK (877) 852-2164

Many issues can be solved over the telephone. Our Help Desk  will step you through resolving your problem. We charge you only if we can diagnose or solve your problem. We do not charge for efforts... only results. Fee is $29.95 per incident (Major Credit Card Required).

We also provide FREE technical support in our Forums. Get free support now.

Can upgrading my system save me money?!

In some cases, YES! - upgrading can and will save you money.  We can upgrade many systems quickly and economically. If you computer meets our criteria for upgrading we'll tell you. Upgrading your system may include one or more of the following:

  • Memory upgrades
  • CPU upgrades
  • System Board upgrades
  • BIOS upgrades
  • Device upgrades

White Cap Computer  understands computer architecture.

Self Help Support Forums
Last 10 Post



1) No Bench Fee - In most cases we are able to diagnose your computer problem based on its behavior. In cases where determining the cause of your problem requires going inside your computer to test hardware parts our bench fee will apply.

  White Cap Computer is a subsidiary of White Cap Solutions